Delivery Information
Type your Postcode in the box below to see delivery info for your area:
MATTRESSES, MATTRESS BASES DELIVERY INFO
We now deliver Mattresses for FREE to a wide area of Sydney including out to Penrith, Campbelltown, and Hills district.Also, if you would like to pay on delivery, our driver carries an EFTPOS machine, so you can pay when you get your order! Delivery available 6 Days - Monday to Saturday. We service different areas on different days.We deliver All Over Sydney, Greater Sydney (Penrith, Richmond, Campbelltown), Blue Mts,Wollongong, Central Coast, AND Newcastle.
Frequently Asked Delivery Questions:
Q: How long does it take to get a mattress or mattress base delivered once i have ordered it?
A: For Sydney Metro areas (our interpretation) we offer regular (weekly) deliveries for in Stock Mattresses and Mattress Bases which can be delivered on our next available delivery day to your area (subject to availability and space). We reserve the right to change the available delivery days to a certain area, at any time, without notice.
For other areas & suburbs, deliveries are not regular (NOT EVERY WEEK), will only occur when we have received enough orders to that area, may take a few weeks or more, will only occur on the specified day(s) to that area or suburb and accordingly we are unable to advise a specific date of deliveries to those areas. We suggest getting your order in as quickly as possible to guarantee you a delivery spot.
Q: How do I know when my mattress or mattress base delivery will occur?
A: Simply enter your postcode in the box at the top of this page "Delivery Info" then click "Check Now" and it will advise which delivery days are available for your postcode. You can advise us which of the available days you prefer on the Shipping page during checkout and we will do our best to accommodate that request. The day before delivery we will call or text you a two-hour delivery window for the following day.
Q: What happens if I confirm the delivery time frame and I failed to receive the order?
A: Re-delivery fee will apply to confirmed failed delivery. Failing to receive the order after confirming the time frame will incur a re-delivery fee. The re-delivery fee will be calculated based on the suburb and will be advised prior to the re delivery. A written confirmation is required to proceed with the re-delivery.
Q: Can you deliver upstairs or is it just to the ground floor?
A: Delivery is to the ground floor (EASY ACCESS), front door entrance only. You can request assistance from the driver to help move it upstairs/downstairs, OR ask them to move it up/down for you, however there will be a small additional cost involved for this service. Our delivery team will advise the additional cost onsite* (based on the difficulty of the job). No additional cost if there is a lift (EASY ACCESS) in the building that can be used to take the goods upstairs. We reserve the right to request extra charge or refuse delivery to specific locations we deem difficult, at high risk or inaccessible with standard delivery services.
Bed frames Delivery Info
We now deliver Bed frames for FREE to a wide area of Sydney including out to Penrith, Campbelltown, and Hills district. Also, if you would like to pay on delivery, our driver carries an EFTPOS machine, so you can pay when you get your order! Delivery available 6 Days - Monday to Saturday. We service different areas on different days. We deliver All Over Sydney, Greater Sydney (Penrith, Richmond, Campbelltown), Blue Mountains, Wollongong, Central Coast, AND Newcastle.
Frequently Asked Delivery Questions:
Q: How long does it take to get a bed frame delivered once I have ordered it?
A: We have so many different upholstery options available, we have to make the bed frames to order. For the current lead times, please contact us. Once your new bed frame is ready, we will either call or text to advise completion and the delivery date. We will then contact you again the day before delivery to advise a two-hour delivery window. If the day or time is not convenient, we can try to re-schedule the delivery day.
Q: What happens if I confirm the delivery time frame and I failed to receive the order?
A: Re-delivery fee will apply to confirmed failed delivery. Failing to receive the order after confirming the time frame will incur a re-delivery fee. The re-delivery fee will be calculated based on the suburb and will be advised prior to the re delivery. A written confirmation is required to proceed with the re-delivery.
Q: Can you deliver upstairs or is it just to the ground floor?
A: Delivery is to the ground floor (EASY ACCESS), front door entrance only. You can request assistance from the driver to help move it upstairs/downstairs, OR ask them to move it up/down for you, however there will be a small additional cost involved for this service. Our delivery team will advise the additional cost onsite* (based on the difficulty of the job). No additional cost if there is a lift (EASY ACCESS) in the building that can be used to take the goods upstairs. We reserve the right to request extra charge or refuse delivery to specific locations we deem difficult, at high risk or inaccessible with standard delivery services.
Q: Do you assemble the bed frames?
A: Delivery is to the ground floor, unwrapping and assembly is not included. You can request assembly and there will be additional cost added for this service. Additional charge to be advised based on the model.
Q: What do I do with my old Furniture?
A: Our drivers are not insured to move old furniture. If you are a council rate payer most local councils can arrange a kerb side rubbish collection. OR speak to your building manager, they would be able to advise on disposal. Alternatively, if your old lounge is in good condition, contact one of the many charities to donate it OR sell it on many of the Auction websites.
Q: Can you deliver interstate or out of your normal areas?
A: We only service the areas listed above; however, you are welcome to make your own enquiries with a professional furniture removal company to pick up from our warehouse in Chipping Norton and deliver to you.
Lounge Delivery Info
Delivery & installation is available in:
Sydney (all areas),
- Greater Sydney (including Penrith, Campbelltown, Richmond, Hills District),
- Blue Mountains (up to Katoomba),
- Wollongong,
- Central Coast,
- Newcastle,
- Canberra.
To get a quote, simply enter your postcode in the box at the top of this page "Delivery Info" then click "Check Now". Delivery in Sydney, including setup starts from just $70.
Yes you read right, we don't just dump your order on your door step or in your room, we actually spend the time to unpack, and install your new lounge. The only thing we ask of you is that the area is clear and to dispose of the packing.
Frequently asked delivery questions:
Q: How do I know when my Lounge delivery will occur?
A: We have so many different options and configurations available, we have to make the lounges to order. Once your new lounge is ready, we will either call or text to advise completion and the delivery date. We will then contact you again the day before delivery to advise a delivery window. If the day or time is not convenient, we can try to re-schedule the delivery day.
Q: How long does it take to get a lounge order delivered once it is ready in Comfort Living warehouse?
A: For Sydney Metro areas (our interpretation) we offer regular (weekly) deliveries for ready lounge orders which can be delivered on our next available delivery day to your area (subject to availability and space). We reserve the right to change the available delivery days to a certain area, at any time, without notice.
For other areas & suburbs, deliveries are not regular (NOT EVERY WEEK), will only occur when we have received enough orders to that area, may take a few weeks or more, will only occur on the specified day(s) to that area or suburb and accordingly we are unable to advise a specific date of deliveries to those areas. We suggest getting your order in as quickly as possible to guarantee you a delivery spot.
Q: What happens if I confirm the delivery time frame and I failed to receive the order?
A: Re-delivery fee will apply to confirmed failed delivery. Failing to receive the order after confirming the time frame will incur a re-delivery fee. The re-delivery fee will be calculated based on the suburb and will be advised prior to the re delivery. A written confirmation is required to proceed with the re-delivery.
Q: Can you deliver upstairs or is it just to the ground floor?
A: Delivery is to the ground floor (EASY ACCESS), front door entrance only. We can deliver upstairs; however, an additional charge will apply. Depending on the difficulty, the delivery team will advise the additional charge onsite. The additional charge covers the extra time and effort required to move the items upstairs, instead of a simple ground floor delivery. No additional charge if there is a lift (EASY ACCESS) in the building that can be used to take the goods upstairs. We reserve the right to request extra charge or refuse delivery to specific locations we deem difficult, at high risk or inaccessible with standard delivery services. If your delivery is extremely difficult, we may ask you to contact a professional removalist to move the piece(s) in.
Q: What do I do with my old Furniture?
A: Our drivers are not insured to move old furniture. If you are a council rate payer most local councils can arrange a kerb side rubbish collection. OR speak to your building manager, they would be able to advise on disposal. Alternatively, if your old lounge is in good condition, contact one of the many charities to donate it OR sell it on many of the Auction websites.
Q: Can you deliver interstate or out of your normal areas?
A: We only service the areas listed above, however you are welcome to make your own enquiries with a professional furniture removal company to pickup from our warehouse in Chipping Norton and deliver to you.
We can deliver to certain areas in ACT (Enter you postcode in the box to check availability), however, we don't have regular deliveries to ACT and the delivery may take a few weeks.